Rockwell Data Corp
This Privacy Notice explains how Rockwell Data Corp (“we”, “our”, or “us”) collects, uses, stores, and protects your information when you visit our website or interact with our services.
Protecting your privacy and maintaining the confidentiality of your personal data is a fundamental priority for us. We are committed to handling your information lawfully, transparently, and securely in accordance with applicable UK law and the EU General Data Protection Regulation (GDPR).
This notice applies to all information collected through our website, including both:
Personal Data – information that can identify you directly or indirectly
Non-Personal Data – information that does not identify you personally
“Processing” refers to any action performed on data, including collection, storage, use, transfer, or deletion.
Under data protection law, we are required to identify the lawful basis on which we process personal data. We only process personal data where at least one lawful basis applies. If a lawful basis becomes invalid, we will stop processing the data immediately.
Where required by law, we will inform you of any change to the lawful basis for processing and explain the reason for that change.
Where you enter into a contract with us, or request that we take steps prior to entering into a contract, we may process personal data necessary to fulfil that agreement.
This may include processing your information to:
Verify your identity for security purposes
Provide and deliver our services
Offer advice or recommendations related to our services
Enable effective use of our website and services
This processing continues for the duration of the contractual relationship and may extend beyond termination where required by law or for legitimate business purposes. Aggregated, anonymised data may be used to monitor and improve service performance.
Where no contractual relationship exists, we may process your personal data based on your consent. This may occur when you:
Browse our website
Complete a contact, enquiry, or referral form
Accept cookies or marketing communications
Consent may be explicit (e.g., ticking a consent box) or implied (e.g., contacting us by email and expecting a response).
Where explicit consent is provided, we may share limited contact details with trusted third-party partners where this may benefit you. We do not process personally identifiable information for marketing or sharing purposes without your consent.
You may withdraw your consent at any time.
We may process personal data where required to comply with legal or regulatory obligations. This includes responding to lawful requests from public authorities, law enforcement agencies, or courts, where disclosure is legally required.
We may use your information for the following purposes:
To provide and manage our services
To communicate with you, including marketing communications (where consented)
To notify you of updates or changes to our services or platform
To ensure website content is displayed effectively for your device
To respond to enquiries, complaints, or support requests
To share anonymised, aggregated statistical data with third parties
Information collected is also used to:
Administer and maintain our website
Conduct data analysis, testing, and research
Improve website functionality, security, and performance
Evaluate the effectiveness of advertising and deliver relevant content
Provide personalised recommendations where appropriate
Where information is obtained from third-party sources, it may be combined with data we already hold and used in line with this Privacy Notice.
We never sell or share personal data for direct marketing purposes without explicit consent.
If a complaint is made regarding content published on our website, we will review it carefully. Where appropriate or legally required, content may be temporarily removed during investigation.
We balance the right to freedom of expression with the rights of individuals. Where complaints are deemed unfounded or vexatious, we reserve the right to cease further correspondence.
Complaint details are recorded and may be shared with relevant parties only where strictly necessary to resolve the issue.
If you have concerns regarding this Privacy Notice or how your data is processed, please contact us by email.
Where disputes cannot be resolved directly, we encourage mediation or arbitration in good faith. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/concerns/
When you contact us by telephone, email, or via our website, we collect the information you provide to respond to your enquiry.
We retain records of correspondence, including names and contact details, for up to three months, and in some cases within our practice management systems where necessary to maintain service quality.
We use Google Analytics to analyse website usage. Cookies collect anonymised data such as visitor behaviour and IP addresses. This information is used solely for statistical reporting and performance analysis.
We do not use Google Analytics to collect personally identifiable information. Any personal data is only linked if voluntarily provided through website forms.
Our servers and third-party plugins may collect technical data including IP address, browser type, device type, operating system, screen resolution, and page interaction. This data is analysed in aggregate to improve website performance.
Where consent is given, re-marketing cookies may be used to display relevant advertisements for our services on third-party websites you visit.
We may use call-tracking technology to collect data such as phone numbers, IP addresses, device type, geographic location, page interactions, and timestamps. Calls may be recorded for training and quality assurance purposes.
You have the right to:
Access your personal data
Request correction or deletion of your data
Restrict or object to processing
Withdraw consent
We may need to verify your identity before fulfilling requests to protect your data. Removing information may limit the services we can provide.
All data transmitted through our website is protected using SSL encryption. Secure connections can be identified by a padlock icon in your browser.
Personal data is stored securely for up to three months, and longer where necessary to:
Deliver requested services
Meet legal obligations
Support legal claims or defences
This Privacy Notice is designed to comply with applicable data protection laws in all jurisdictions where we operate. Use of our website is voluntary.
We may update this Privacy Notice from time to time. The version published on our website at the time of your visit applies. We recommend retaining a copy for your records.
For any questions regarding this Privacy Notice or our data practices, please contact us directly.